Our Guarantee

         We know our business depends on doing excellent work, and it's the quality of our service on which we stake our success. We promise to do our best to meet your expectations. We promise to make every effort to leave your home free of dog poop by the time we exit your property. That’s how we make our money and you as our clients deserve nothing less. Since our company’s good name & reputation is contingent upon the quality of service we render, it is our sincere desire that you phone us at 613 966 2263 if you ever feel that you have received a level of service that is substandard to what we have discussed. Forget our reputation. Unequivocally, you and your pets satisfaction is all that’s important. Period. We’ll “high tail” it back out to your property within 48 hours. If we simply can’t do that, then you may have that weeks service call for free.

Please note:

We will always make every effort to clean your yard in the best manner possible.
However we pooper scoopers have a tuff time when challenged by extraneous variables in a yard or property which may or may not result in less than perfect results. It is difficult to guarantee complete removal of dog poop in a yard when a pooper scooper is handicapped by these various obstacles. The most common include but are not limited to: excessive leaves, tall grass & weeds, scattered debris, large puddles of water & muddy areas, as well as loose dog stools. Additionally, please remember that an aggressive, threatening dog is not only a physical hindrance to ensuring excellent service, but is also a psychological concern for pooper scoopers.
 

Rain
At times this can be an issue. But because we have such a large clientele base that we simply cannot fall behind, it is by choice that we get out and do our duties if the rain is on the light side. However, if the rain turns into bullets, the clouds frown down upon us with darkness, and the showers relentlessly turn us into soggy dogs, we prefer to move your scheduled day to that weeks Saturday. It is near impossible to guarantee any degree of quality poop removal when the skies have painted the lawns in shadows ensuring “canine landmine” targeting and removal less than a perfect science. If for some crazy reason God opens up the skies to bless us for a full week, your next month’s fees may be prorated for the visits you did not receive.